Shipping
How much does delivery cost?
We offer Shipping at a flat rate of 100 ZAR per order within South Africa (excluding our smaller items like boxers which we ship at 70 ZAR, and our larger items like backpacks which we ship at 250 ZAR).
All other regions we offer Shipping at a flat rate of 300 ZAR per order.
Wholesale shipping determined based on zip code. Email [email protected] for a quote.
When will my order arrive?
We generally ship orders within 2-3 business days from our South African warehouse.
Delivery time will depend on your country or city location.
Delivery in South Africa takes within +- 3-5 business days.
Delivery on international orders within 14-21 business days. Please allow us up to 30 business days for delivery in case of delays due to customs clearance or your local mail service.
How can I track my order?
When your order is shipped, we send you an email containing a tracking number. If you did not receive this email, please email [email protected]
Will I have to pay any duties and taxes on top of my order?
You will be liable for all import duties, customs and taxes. These will be due at the point of customs clearance, or after delivery. Gypsy Soul does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as the charges can vary according to country. Since these fees are not computed nor applied to orders by Gypsy Soul, please contact your local Customs office to find out more information if you are unsure of the charges. Gypsy Soul can not be held liable for any of these charges and can not refund or reimburse you for any duties, customs and taxes that might be levied.
Do you ship to PO boxes?
We do not ship to PO Boxes or DPO/FPO/APO Boxes,
Does Gypsy Soul ship worldwide?
Absolutely! We ship all over the world.
Which courier do you use?
All orders shipped by PostNet and the South African Post office.
How can I contact you?
Email us at [email protected].